Applying for New Residential Service

Please be sure to bring:

  • Rent receipt or lease agreement, or copy of deed if property has been purchased
  • State issued photo ID
  • Social security card
  • $50 membership fee
  • $200, $300, or $400 deposit based on soft credit check
  • Please note: A $15 service connection fee will be added to your first bill

Transferring Residential Service

Please be sure to bring:

  • Rent receipt or lease agreement, or copy of deed if property has been purchased
  • State issued picture ID
  • Social security card
  • Please note: A $15 service connection fee will be added to your first bill

Disconnection of Service by Customer’s Request

Please call or stop by our office at 12 South Main Street in Pontotoc or 129 South Newberger Street in Bruce.  Please be prepared to verify your social security number and provide a state-issued photo ID and a forwarding address for the final bill.  (Customer should receive a final bill within 15 days of the date service was turned off.)

Residential Services from Pontotoc EPA and EnergyRight

Take the free DIY Home Energy Assessment.
This self-guided home assessment will help you identify areas where you could be losing energy and money.  Get started here.

Want a virtual Home Energy Evaluation? Check this out.
Home Energy Evaluations have gone virtual! Virtual Home Energy Evaluations utilize a remote support platform that allows professionally-trained Home Energy Advisors to conduct comprehensive home assessments virtually, using just your smart phone or tablet. Virtual Home Energy Evaluations provide you with prioritized recommendations for installing home energy upgrades, as well as a customized report to guide you on the path to a more efficient home.  Get started here.


Find the right contractor for your job. 
Our Quality Contractor Network (QCN) is approved by us and TVA, and rated by homeowners like you. Connect with a pro you can trust and have confidence through our free inspections that the job was done right. Get started here.

Having trouble paying your power bill?
Low Income Home Energy Assistance Program (LIHEAP) may be able to help. Find your local agency and state income guidelines to apply today. Click here to learn more. 

Embracing renewable energy at home.
Pontotoc EPA and TVA offer renewable energy solutions designed to serve homeowners who want to make a small monthly investment in clean energy. Learn more about which option is best for you here.

Enjoy fewer trips to the gas station—and more.
A quieter ride. Less money spent on gas. Better for the environment. There are lots of reasons to upgrade to an electric vehicle. Learn more about the benefits of making the switch here.

outdoor lighting

Outdoor Lighting

Please call our office at 662-489-3211 in Pontotoc or 662-983-2727 in Bruce for information on our outdoor lighting program.

Our service department will be happy to assist you.

Please contact Pontotoc Electric prior to installing an emergency stand-by generator for a wiring inspection.

Energy Saving Tips

  • Caulk and weather strip around windows and doors to stop air leaks.
  • Seal gaps in floors and walls around pipes and electrical wiring.
  • Change air filters monthly.
  • Replace incandescent bulbs with compact fluorescents – they use 75% less energy and last 10 times longer.
  • Install aerating, low-flow faucets and shower heads.
  • Fix any leaky faucets – one drop per second can add up to 165 gallons a month.
  • Tune up your heating and cooling system annually to keep it running as efficiently as possible.
  • Have your ductwork inspected, and repair any leaks.
  • Add insulation to your attic, crawl space, and any accessible exterior walls.
  • Wrap your water heater with insulation or install an insulating blanket.
  • Look for the ENERGY STAR® label when replacing large or small appliances.
  • Use power strips for home electronics and turn off power strips when equipment is not in use.
  • Replace worn-out seals on your refrigerator and freezer.
  • Reduce hot water use by taking shorter showers and using cold water for the rinse cycle in your washer.
  • Turn off lights, televisions, and other appliances when not in use.
  • Clean refrigerator coils regularly to keep compressor running efficiently.
  • Set the refrigerator temperature at 36 degrees to 39 degrees F and freezer at 0 degrees to 5 degrees F.
  • Use the microwave when possible – it cooks faster and doesn’t create as much heat as a stove burner.
  • Air-dry dishes instead of using the dishwasher’s heat drying option.
  • Run your dishwasher and clothes washer only when full.
  • Match the size of your pot or pan to the size of the burner.
  • Make sure your dryer’s outside vent is clear, and clean the lint filter after every load.
  • Keep windows and doors located near your thermostat tightly closed.
  • Keep heat sources such as lamps and appliances away from your thermostat.
  • Consider replacing your older model refrigerator, especially if it’s over 10 years old, with an ENERGY STAR® refrigerator.
  • Install foam gaskets behind electric-outlet and switch-plate covers.
  • Dry one load of clothes immediately after another to minimize heat loss.
  • Defrost frozen food in the refrigerator before cooking.
  • Use the oven light to check on progress when cooking or baking.
  • Keep your outside air unit clean and clear of debris or weeds.
  • Use low-watt bulbs where lighting is not critical.
  • Place floor lamps and hanging lamps in corners. The reflection off the walls will give you more light.
  • Turn off outdoor lighting during the day. Try timer switches or photoelectric controls if the finger method is a bother.
  • Keep your freezer full. The fuller the freezer, the less cold air you lose when opening the door.
  • Use the self-cleaning cycle of your oven right after you finish baking. That will give it a head start in heating up.
  • Hang on to appliance manuals so you can refer to them for care information and possible energy-saving tips.

The above tips were provided by Energy Right.  For more tips and other energy-saving information, visit

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