Customer Portal

Introducing your NEW Customer Portal!

You’ll like our convenient payment options and easy account management tools.

Pay from home, your smart phone or tablet with the new Customer Portal and Mobile App!

Our contactless options allow you to securely:

  • Pay your bill anytime and anywhere
  • Monitor your utility usage
  • Receive important notifications and alerts
  • Set up Autopay
  • And more!

Quick and simple –
DOWNLOAD the Mobile App

Now you can pay from anywhere, anytime and manage your account with the new Mobile App. Simply scan the Mobile App QR code below, install the app, and follow the prompts. It’s easy!

Mobile App Qr Code

Mobile App

Safe and Secure - Peace of mind for you

You can be assured that transactions through the Customer Portal adhere to the latest Payment Card Industry Data Security Standard. Your information is secure and your identity protected when doing business through the Customer Portal or Mobile App.


It’s easy to manage your account!

Have your 12-digit account number handy. It is printed on the top left of your bill. You can easily set up your User ID and password by following the steps below.

Follow these steps to enroll:

  • Scan the Customer Portal QR code at right OR
  • Go to OR
  •  Go to
    - Click “Pay Your Bill Online”
  • Select “Sign Up” and fill in the information to create your account.
    - You will need your account number.

Pontotoc Electric Power Association’s Customer Portal or Mobile App are the only official ways to pay your utility bill online. If you pay through a third party, the funds do not come directly to Pontotoc Electric Power Association and can result in a late payment or disconnection.

Customer Portal Qr Code

Customer Portal

Avoid missed payments – SIGN UP for Autopay

When you enroll in Autopay, your bill will be paid on your due date.
To enroll in Autopay:

  • Log in to the Customer Portal
  • Select “Make A Payment”
  • Select “Enable Autopay”
  • Complete the prompts and your Autopay enrollment is done!
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